Vice President, US Operations
Drove US market expansion for enterprise software company, building acquisition programs and driving North American revenue growth.
- Defined product positioning, messaging strategy, and US go-to-market approach that enabled market expansion and accelerated revenue growth.
- Established account-based marketing function targeting enterprise accounts, developing stakeholder mapping methodology and personalized engagement strategies that expanded customer footprint.
- Built end-to-end sales enablement program including competitive intelligence, pitch frameworks, case studies, and sales tools used across product, sales, and customer success organizations.
- Secured company's largest enterprise customer ($700K+ ARR) through strategic relationship development and executive-level engagement.
- Scaled demand generation across three market segments (Manufacturing, Healthcare, and Law/Legal) through targeted multi-channel campaigns, tripling customer base and pipeline contribution.
- Increased focus on customer success and retention programs that maintained enterprise churn below 3% while driving expansion revenue and long-term customer value.